Successfully importing data into WordPress is not something we can guarantee for all users. There are a lot of variables that come into play, over which we have no control. For example, one of the main issues is bad shared hosting servers.
General error messages you might get while trying to import the demo content:
Server Error 500 #
You clicked on the “Import” button and the response from the server was something along the lines of:
Server error 500 Internal server error (500)
This usually indicates a poor server configuration, usually on a cheap shared hosting (low values for PHP settings, missing PHP modules, and so on). Please check with the Theme System Requirements.
Server Error 504 – Gateway timeout #
This means, that the server did not get a timely response and so it stopped with the current import. What you can try is to run the same import again. If you get the same error, you can try to run the same import a few times. A couple of import tries might finish the import till the end because your server will be able to process the import data in smaller chunks.
Please contact us if you continue to experience issues.
